This privacy policy explains what information AQ AC Experts collects when you use aqacexperts.com or contact us, and how we use it.
Information we collect
- Booking and contact details you give us through the contact form, by phone or on WhatsApp, such as your name, phone number, area or address, and details of your air conditioner and the problem.
- Website usage data collected by cookies and similar technologies, such as the pages you visit, the device and browser you use, your approximate location, and whether you clicked to call or message us.
How we use your information
- To respond to your enquiry, arrange a technician visit and provide the service.
- To contact you about your booking or service.
- To understand how visitors use the website and to measure and improve our advertising.
Cookies, analytics and advertising
We use Google Analytics, Google Tag Manager, Google Ads conversion tracking and Microsoft Clarity. These services use cookies to tell us how visitors reach and use the website, for example after clicking one of our ads. Google processes this data under its privacy policy at policies.google.com/privacy and Microsoft under privacy.microsoft.com. You can block or delete cookies in your browser settings, and opt out of Google Analytics with the Google Analytics opt-out add-on.
Sharing your information
We do not sell your personal information. We share it only with the technician handling your job, with service providers that help us run the website and our communications (such as hosting, Google, Microsoft and WhatsApp), or where the law requires it.
How long we keep it
We keep booking and contact details for as long as needed to provide the service, handle any follow-up question, and meet legal and accounting requirements.
Your choices
You can ask us to show, correct or delete the personal information we hold about you by contacting us using the details below.
Contact us
AQ AC Experts, Hamriya, Umme Hurair 2, Dubai, UAE
Email: querry@aqacexperts.com
Phone / WhatsApp: +971 56 257 2186
We may update this policy from time to time. The latest version is always on this page.